Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this policy to help you understand how we collect, use, communicate, and disclose personal information. The following outlines our privacy policy:

• Before or at the time of collecting personal information, we will identify the purposes for which the information is being collected.
• We collect and use personal information solely to fulfill the purposes specified by us and for other compatible purposes unless we obtain the consent of the individual concerned or as required by law.
• We will only retain personal information for as long as necessary to fulfill the stated purposes.
• We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
• Personal data should be relevant to the purposes for which it is to be used and, to the extent necessary for those purposes, should be accurate, complete, and up to date.
• We will protect personal information by implementing reasonable security safeguards against loss, theft, unauthorized access, disclosure, copying, use, or modification.
• We will make readily available to customers information about our policies and practices relating to the management of personal information.

Mobile Messaging Program

By opting into our SMS notifications, you agree to receive text messages from Town Mountain Maids, including:

• Appointment confirmations and reminders
• Service updates and notifications
• Promotional, informational, and marketing messages related to our services

Message frequency varies. Message and data rates may apply.

Opt-In Information

Customers can opt in to receive SMS messages by:

• Signing up through our website contact form at https://townmountainmaids.com/about/contact/
• Using our booking page at https://townmountainmaids.com/booking-page/
• Texting a designated keyword to our provided short code or number

HELP & STOP Instructions

• For assistance, text HELP to 828-705-6243 or contact our support team at [email protected].
• To opt out, reply STOP to 828-705-6243. You will receive a final confirmation message and will no longer receive SMS communications from us unless you re-enroll.

Data Sharing & Security

• We do not share mobile opt-in information or consent with third parties for any purpose.
• We do not share any collected data with third parties for marketing or promotional purposes.
• All collected information is protected using reasonable security safeguards to prevent unauthorized access or disclosure.

This privacy policy is linked on all web pages where we collect customer phone numbers. Additionally, a direct link to this policy is provided in our SMS registration form.

We are committed to conducting our business in accordance with these principles to ensure that the confidentiality of personal information is protected and maintained.